Question 1

How long does delivery take across India?

Accepted Answer

Deliveries to metro cities (Delhi-NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Pune) typically take 1 to 3 business days. Non-metro Tier-1 & Tier-2 cities take 3 to 5 business days. You can check the exact estimated arrival date by entering your 6-digit PIN on any product page.

Question 2

Can I choose a specific target delivery date?

Accepted Answer

Yes! On every product page and during checkout, you can select your preferred delivery date. We schedule dispatch so the hamper arrives as close to that date as possible.

Question 3

Can I add a personalized handwritten message?

Accepted Answer

Every Little Luxe Hamper includes a complimentary calligraphy gold foil note card sealed with wax. You can type your personalized message (up to 250 characters) during checkout.

Question 4

Are prices inclusive of all taxes (GST)?

Accepted Answer

Yes, all prices displayed across our boutique are 100% inclusive of all applicable GST. If you require a B2B GST tax invoice for corporate claims, simply check the GST option and input your company GSTIN during checkout.

Question 5

What payment options do you support?

Accepted Answer

We accept all major Indian payment methods: UPI (Google Pay, PhonePe, Paytm, BHIM), Credit/Debit Cards (Visa, Mastercard, RuPay, Amex), Netbanking, and Cash on Delivery (COD) for eligible pincodes.

Question 6

How are fragile items protected during transit?

Accepted Answer

We use rigid 1200 GSM bespoke keepsake boxes surrounded by shock-absorbing outer corrugated mailers, custom die-cut foam inserts, and moisture-sealed inner linings to guarantee zero breakage.

Question 7

Do you offer same-day delivery in Bengaluru?

Accepted Answer

Yes! For orders within Bengaluru placed before 1:00 PM, hyperlocal priority dispatch is available through Borzo/Porter at actual courier charges. Please contact our WhatsApp concierge to arrange same-day delivery.

Question 8

Can I ship hampers to multiple addresses in one corporate order?

Accepted Answer

Absolutely. For orders of 10 or more hampers, you can simply send us an Excel sheet with your recipients' names, addresses, contact numbers, and customized message notes. We provide individual tracking links for every destination.

Question 9

Do hampers include fresh flowers or alcohol?

Accepted Answer

No. To ensure 100% compliance with interstate courier shipping and state excise regulations across India, we do not ship alcoholic beverages or perishable cut flowers nationwide. We use preserved botanicals, scented wax tablets, and luxury artisanal confectionery.

Question 10

Can I get a tax invoice with our company GST number?

Accepted Answer

Yes. Simply check the 'GSTIN' option at checkout and enter your 15-character corporate GSTIN. We automatically issue a GST tax invoice with appropriate HSN breakdowns.

Frequently Asked Questions